Baazi 99 — Privacy Policy

Baazi 99 (baazi99.org) is a trusted online betting and gaming platform in Bangladesh. When you use our platform, we collect certain information. This Privacy Policy explains what data we collect, why we collect it, and how we use and protect it.

By creating an account or using the platform, you agree to this Privacy Policy. Please read it carefully before registering. Our Privacy Policy is built to international standards and is updated on a regular basis.

We believe transparency is the foundation of trust. That is why our Privacy Policy is written in clear, straightforward language — so every user can easily understand what we do with their data.

Baazi 99 collects several types of information from you. This data comes from three main sources — information you provide directly, data generated automatically while you use the platform, and information received from third-party verification services.

• The information you provide during registration is stored directly.
• Some data is collected automatically via cookies and tracking technologies while you use the platform.
• A copy of a government-issued ID may be collected for KYC verification.
• Your customer support conversation history is retained.

Baazi 99 uses collected data strictly for defined purposes. Your information is never used in any way that would violate your privacy.

• Account management and delivery of personalized services.
• Processing deposits, withdrawals, and other financial transactions.
• Prevention of fraud, money laundering, and cyberattacks.
• Fulfilling legal obligations and complying with regulatory requirements.
• Sending relevant promotions and bonus offers (subject to your consent).
• Improving platform functionality and user experience.
• Managing Responsible Gaming tools and ensuring user protection.
• Customer service quality control and improvement.

Baazi 99 does not generally share your personal information with third parties. However, limited sharing may occur in certain specific circumstances.

• Payment Partners: Only the information necessary to complete transactions is shared with bKash, Nagad, and Rocket.
• Legal Authorities: Data may be disclosed in compliance with legal orders from the Bangladesh government or court directives.
• Technology Service Providers: Limited data may be shared with third-party software service providers required to operate the platform.
• Fraud Prevention: In exceptional circumstances involving security threats, data may be shared.

Any third parties we work with are bound by contract to protect your data. They are not permitted to use your information outside of Baazi 99's privacy policy.

Baazi 99's website and app use cookies and similar technologies. Cookies are small data files stored on your device that help improve your browsing experience.

• Essential Cookies: These are essential for login sessions and security and cannot be disabled.
• Performance Cookies: Measures platform speed and performance.
• Functional Cookies: Remembers your preferences (language, theme).
• Analytics Cookies: Analyzes user behavior to improve services.

You can disable non-essential cookies through your browser settings. However, turning off certain essential cookies may affect how the platform functions.

Baazi 99 applies industry-standard security measures to protect your personal and financial information. Our security team monitors systems 24/7.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Stored data is protected with AES-256 encryption.
• Passwords are never stored in plain text; bcrypt hashing is used.
• Regular security audits and penetration testing are conducted.
• Automatic alerts are sent when suspicious login activity is detected.
• Data backups are stored regularly on secure servers.

That said, no system on the internet can guarantee 100% security. Keep your account password strong, never share it with anyone, and contact support immediately if you notice anything suspicious.

As a Baazi 99 user, you have important rights over your own data. We respect these rights and are committed to supporting any request you make.

• Right to Know: You can ask to see what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Portability: You may request a copy of the data we hold about you.
• Right to Object: You may object to certain types of data processing.

To exercise any of these rights, contact Baazi 99 via live chat support. We typically respond to requests within 30 days. Please note that due to legal obligations, some data may not be possible to delete entirely.

Baazi 99 does not retain your information longer than necessary. Different types of data have different retention periods.

• All identity and transaction data is retained for as long as the account remains active.
• Even after account closure, data may be retained for up to 5 years to meet legal obligations.
• Customer support conversations are retained for 1 year.
• Web logs and session data are generally deleted after 90 days.
• Marketing preference data is deleted immediately upon withdrawal of consent.

Baazi 99 is strictly for users aged 18 and above. We do not knowingly collect information from minors.

• Age verification is mandatory at the time of registration.
• Any account identified as belonging to a minor is immediately suspended.
• Any data collected from a minor is deleted immediately upon discovery.
• Parents or guardians may request verification and deletion of their child's data.

Baazi 99 reserves the right to update this Privacy Policy as needed. For significant changes, a notification will be posted on the platform and the date at the top of the page will be updated accordingly.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to our support team. We are always ready to help.